Effective date: November 1, 2026
This Refund and Cancellation Policy is part of our Terms and Conditions. It explains when National Filing Corporation ("NFC," "we," "us") will refund an order. All prices are in U.S. dollars.
Your total is made up of two parts
- The state filing fee. This is the amount the state charges for the filing. We pay it to the state on your behalf, at the amount the state charges, with no markup.
- Our service fee. This is our charge for preparing, submitting and confirming the filing.
Before we submit your filing
You may cancel your order at any time before we submit your filing to the state, and we will refund the full amount you paid, including the state fee. To cancel, email info@nationalfilingcorporation.com with your order number. You may also cancel by the same method you used to place the order.
After we submit your filing
Once your filing has been submitted to the state, the Service has been rendered. Our service fee is non-refundable after submission. The state filing fee has been paid to the state and is not refundable by us; state agencies do not refund filing fees.
When we will always refund in full
We will refund the full amount you paid, including the service fee, if:
- your entity had already filed the same report for the same period before you placed your order;
- the state would not accept the filing for a reason that was not caused by information you gave us (for example, the entity was not eligible to file);
- we did not submit your filing; or
- you were charged more than once, or charged an amount different from the total shown at checkout.
If the state rejects a filing because of incorrect or incomplete information you provided, we will correct and resubmit it once at no additional service fee. Any additional state fee is your responsibility.
Orders on hold
If you ask us to hold your order and it remains on hold for more than 90 days, we will cancel it and refund the full amount.
How to request a refund
All refund and cancellation requests must be made in writing to info@nationalfilingcorporation.com. Include your order number and the entity name. We will respond within 3 business days. Approved refunds are returned to the original payment method within 5–10 business days, depending on your card issuer.
Please contact us before disputing a charge with your card issuer. We can usually resolve billing questions faster than a dispute, and a disputed charge is handled under our Terms and Conditions.
Deadlines and state penalties
State deadlines and penalties are set by each state. Ordering a filing close to a deadline does not change the deadline. We are not responsible for a state late fee or penalty that applies because an order was placed after the state's deadline.
Contact
National Filing Corporation · info@nationalfilingcorporation.com · (786) 475-2846 · 175 SW 7th St, Ste 1808, Miami, FL 33130